We had a terrific experience with Sir Grout. Teresa was friendly, easy to work with, and gave me good advice (and options) about the cleaning and resealing of our master bathroom shower and floor. Markus, the technician, communicated really well, came and left on time, and did an amazing job getting everything restored and sealed. I'd definitely recommend them and use them again.
We are very pleased with Sir Grout. We had the option of someone coming to the house or a virtual option was offered, and we chose a virtual appointment. Our representative, Teresa, was thorough and explained everything that needed to be done and would be done. They required 1/3 of the payment once the estimate was accepted. Our technician, Markus, was punctual, polite, and extremely professional. If you are not ready to do a complete bathroom renovation, I would encourage you to go this route I can't believe it's the same bathtub and tile once he was finished. Thank you, Sir Grout Austin.
Exceptional service and quality workmen ship. The final results exceeded all expectations. Kudos to all involved. Would definitely recommend!
Professional work by Marcus. Great job with the cleaning details. The job made our shower look like brand new.
Justin and Teresa were both prompt and professional. And when they had to reschedule because of weather, the owner called to explain. It was refreshing to work with a company that is accountable and does a great job.
Sir Grout transformed our 2 50yr old baths from ok, to Wow, these look great! Great outfit to do business with from the initial contact, to the estimator, to the tech transforming the tile. High quality from their up to date proprietary products, to the quality of workmanship. From someone who rarely subs out tasks like this for fear of being disappointed, no regrets and full satisfaction here.
Teresa did a fantastic job explaining the process and helping to select the appropriate colors. Justin and Markus were superb in sealing the kitchen backsplash and all the tile and floors in the 3 bathrooms. We can't wait for them to come back this week to do seal the floors in the remainder of the house. We are extremely satisfied to date.
Fantastic results - stellar service
The job was done quick and well. Would use them again.
Sir Grout came out and did my assessment, gave me a few options, then made a new option to fit my budget! I was able to get in their schedule that same week and have to project completed before the holidays. Excellent company and customer service!
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